Welcome to https://bluefishtuition.co.uk (the “Site”) operated by Blue Fish Tuition (“us”, “we”, or “our”). This privacy notice tells you what to expect us to do with your personal information.
What information we collect and why
We collect or use the following information for providing tuition services and dealing with queries:
- Parent/carer details (name, email, phone number, address only for providing face-to-face tuition)
- Student/children details (name, age, school year, academic progress, exam results)
- Communication preferences
- Any other information you provide when using our services
We collect or use the following information for information updates or marketing purposes:
- Parent/carer details
- Marketing preferences
- Website user journey information
- Records of consent, where appropriate
Where we get personal information from
- Parents or carers
- Directly from students
How we use your data
We use your data to:
- Provide tuition services
- Communicate with you about lessons, schedules, and payments
- Process payments and invoices
- Improve our services
- Comply with legal obligations
Lawful bases and data protection rights
Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.
Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:
- Your right of access – You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. You can read more about this right here.
- Your right to rectification – You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. You can read more about this right here.
- Your right to erasure – You have the right to ask us to delete your personal information. You can read more about this right here.
- Your right to restriction of processing – You have the right to ask us to limit how we can use your personal information. You can read more about this right here.
- Your right to object to processing – You have the right to object to the processing of your personal data. You can read more about this right here.
- Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. You can read more about this right here.
- Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. You can read more about this right here.
If you make a request, we must respond to you without undue delay and in any event within one month.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
Our lawful bases for the collection and use of your data
Our lawful bases for collecting or using personal information are:
- Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Data sharing
We do not sell your personal data. We may share it with:
- Tutors who provide lessons
- Payment processors
- IT service providers (for secure data storage)
Data security
We implement security measures to protect personal data from unauthorised access, loss, or misuse.
How long we keep information
We retain personal data only as long as necessary for the purposes outlined above or as required by law. After this, data will be securely deleted.
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details provided in this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
What happens if the Privacy Notice Changes?
We reserves the right to amend or update the privacy notice at any time in accordance with UK GDPR. We will let you know about changes to our privacy notice by posting such changes on the Site, along with the date of the most recent revision. We recommend that you review the privacy notice periodically to remain informed of any updates.
Links
https://bluefishtuition.co.uk contains links to other websites. Please note that when you click on one of these links, you are moving to another website. We encourage you to read the privacy statements of these linked sites as their privacy policies may differ from ours.
Contact us
If you have any questions about this privacy notice, please contact us at [email protected]
Last Updated: April 8, 2025